Privacy Notice

Privacy Notice

Who We Are

Who is providing this notice?  Journey Credit Union (JCU)

FactsWhat does JCU do with your personal information?
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

- Social Security number and account transactions
- Payment history and account balances
- Credit history and income

When you are no longer our member, we continue to share your information as described in this notice.
How?All financial companies need to share members personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons JCU chooses to share and whether you can limit this sharing.
Reasons we can share your personal informationDoes JCU share?Can you limit this sharing?
For our everyday business purpose such as to process your transactions, maintain your account respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes to offer our products and services to youYesNo
For our joint marketing with other financial companiesYesNo
For our affiliates everyday business purposes information about your transactions and experiencesNoWe don't share
For our affiliates everyday business purposes information about your creditworthinessNoWe don't share
For nonaffiliates to market to youNoWe don't share

Questions? Call (515) 243-8735

What We Do
How does JCU protect my personal informationTo protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does JCU collect my personal information?We collect your personal information, for example, when you
- Open an account or deposit money
- Apply for a loan or give us your contact information
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?Federal law gives you the right to limit only
- Sharing for affiliates' everyday business purposes-information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control. They can be financial and non financial companies.


Companies not related by common ownership or control. They can be financial and non financial companies.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

By clicking here you acknowledge you are leaving our website.  While we select companies we do business with because of their high level of quality, our online Privacy Policy does not apply to third-party sites; therefore, we encourage you to read the security/privacy information for each site you visit.