PRIVACY NOTICE

SCAM ALERT!

Scams are at an all time high this holiday season! 

Alert: Be cautious of scams seeking your personal details. Journey CU will never request any personal information over the phone, so avoid sharing any during calls. Stay vigilant against fake checks, steeply discounted products, and suspicious emails or phone scams. If you have concerns, contact Journey Credit Union directly. Your awareness is vital for safeguarding your financial security.

Remember all of your money deposited into JCU is federally insured up to $250,000 per individual by the NCUA!

SCAM ALERT!

Debit Card Alerts

DEBIT CARD ALERTS

BRELLA APP

MOBILE CONVENIENCE

With the Brella app, cardholders can access balance information on their smartphones, tablets and home computers. Brella users are able to pause their card with the transaction control feature and use GPS technology to locate nearby ATMs. Members can turn their cards ON/OFF if their card is lost, stolen, or suspicious activity occurs.

RELIABLE FRAUD PROTECTION

Like a high-tech early-warning system, Brella immediately sends alerts on any potentially fraudulent activity. When cardholders are aware of suspicious activity, they can contact JCU and put a stop to it.

Brella notifies cardholders of potentially fraudulent activities, 24/7, for the following:

  • PURCHASES EXCEEDING CARDHOLDER-DEFINED THRESHOLDS
  • CARD-NOT-PRESENT DEBIT TRANSACTIONS VIA PHONE, INTERNET, OR MAIL
  • SUSPICIOUS OR HIGH-RISK TRANSACTIONS

Get Brella today by clicking the icons below.

Get it on Google Play   apple-store